Terms of service
Terms of Service
Last updated: March 29, 2026
OVERVIEW
Welcome to Boat Harbour Marine.
The terms “we”, “us” and “our” refer to Boat Harbour Marine.
We operate this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you with a retail and online shopping experience.
These Terms of Service (“Terms”), together with any policies referenced (including our Privacy Policy and Return & Refund Policy), set out your rights and responsibilities when using our Services.
By accessing or using our Services, you agree to be bound by these Terms.
If you do not agree, you must not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your jurisdiction.
You agree that:
- All information you provide is accurate, current, and complete
- You are responsible for maintaining the confidentiality of your account
- You are responsible for all activity under your account
Accounts must not be transferred, sold, or assigned to another person.
SECTION 2 – PRODUCTS
We make every effort to display products accurately. However:
- Product appearance (including colour) may vary depending on your device
- We do not guarantee products will exactly match images displayed
We reserve the right to:
- Modify or discontinue products at any time
- Limit quantities or availability
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase.
We reserve the right to:
- Accept or decline any order
- Cancel or modify orders if required
Orders are only accepted once:
- Payment has been received, and
- Confirmation has been issued
You must review your order carefully before submission, as cancellations may not be possible after processing.
All purchases are subject to our Return & Refund Policy [LINK].
SECTION 4 – SPECIAL ORDERS & REQUEST A QUOTE
Boat Harbour Marine offers a Request a Quote service and supplies special order, custom, or non-stocked items.
By submitting a quote request or placing a special order, you agree that:
-
You are responsible for providing accurate and complete information, including:
- Measurements
- Part numbers
- Specifications
- Product details
- We rely entirely on the information you provide to source and supply products
- Boat Harbour Marine is not responsible for errors resulting from incorrect or incomplete customer information
-
Special order, custom, and buy-in items are:
- Non-cancellable
- Non-refundable
- Unless required under Australian Consumer Law
- Returns and exchanges are handled strictly in accordance with our Return & Refund Policy [LINK]
- Lead times are estimates only and may vary due to supplier delays
By proceeding, you confirm that all details provided are correct.
SECTION 5 – PRICES AND BILLING
Prices are subject to change without notice.
Unless stated otherwise, prices:
- Exclude shipping, handling, and applicable taxes
You agree to provide:
- Accurate billing and payment details
- Valid and authorised payment methods
You are responsible for all charges incurred.
SECTION 6 – SHIPPING AND DELIVERY
- Delivery timeframes are estimates only
- We are not responsible for delays outside our control
Risk and ownership of goods passes to you once:
- The goods are handed to the shipping carrier
SECTION 7 – INTELLECTUAL PROPERTY
All content on our Services (including text, images, logos, and design) is owned by or licensed to Boat Harbour Marine.
You may:
- Use the Services for personal, non-commercial use only
You must not:
- Copy, reproduce, distribute, or exploit any content without written permission
SECTION 8 – THIRD-PARTY TOOLS & LINKS
We may provide access to third-party tools or links.
- These are provided “as is”
- We are not responsible for their content, functionality, or accuracy
Use of third-party services is at your own risk.
SECTION 9 – PRIVACY
All personal information is handled in accordance with our Privacy Policy [LINK].
SECTION 10 – FEEDBACK
If you provide feedback or suggestions, you grant us the right to:
- Use, reproduce, and publish that content
- Without compensation
You are responsible for ensuring your feedback:
- Does not infringe third-party rights
- Is not unlawful or misleading
SECTION 11 – ERRORS AND OMISSIONS
We reserve the right to:
- Correct errors or inaccuracies
- Cancel or update orders if required
This may occur without prior notice.
SECTION 12 – PROHIBITED USE
You must not use our Services:
- For unlawful purposes
- To transmit harmful or misleading content
- To interfere with system security
- To scrape, copy, or exploit data
We may suspend or terminate access for violations.
SECTION 13 – TERMINATION
We may suspend or terminate your access at any time.
You remain liable for all outstanding amounts.
SECTION 14 – DISCLAIMER OF WARRANTIES
Our Services and products are provided “as is”.
To the extent permitted by law:
- We make no guarantees regarding accuracy, reliability, or availability
Nothing in these Terms excludes your rights under the Australian Consumer Law.
SECTION 15 – LIMITATION OF LIABILITY
To the maximum extent permitted by law:
Boat Harbour Marine is not liable for:
- Indirect or consequential loss
- Loss of profits, revenue, or data
Where liability cannot be excluded under Australian Consumer Law, it is limited to:
- Replacement, repair, or refund of the product
SECTION 16 – INDEMNITY
You agree to indemnify Boat Harbour Marine against any claims arising from:
- Your breach of these Terms
- Your misuse of the Services
SECTION 17 – SEVERABILITY
If any provision is found invalid, the remainder will remain in effect.
SECTION 18 – ENTIRE AGREEMENT
These Terms constitute the full agreement between you and Boat Harbour Marine.
SECTION 19 – GOVERNING LAW
These Terms are governed by the laws of Queensland, Australia.
SECTION 20 – CHANGES TO TERMS
We may update these Terms at any time.
Continued use of the Services means you accept those changes.
SECTION 21 – CONTACT INFORMATION
Boat Harbour Marine
info@boatharbourmarine.com.au
07 3880 0111
